It is always great to get a thank you – it makes your day. It means that you have done the right thing and hopefully served your purpose for whatever you set out to achieve.
At one of the projects I manage we get a good number of thank you e-mails. On occasion though we receive thank you letters, we had one from the Samaritans a couple of weeks back for our work with them for raising awareness of their work.
On other occasions we receive hand written thank you letters. I received one last week. I’d been having a pretty thankless day up until I opened the letter. It made all the difference and reinforced the reasons why I do what I do.
The fact that the person took the time and effort to sit down, pick out nice paper and write their thoughts out to say thanks for their experience of the work we do is more powerful than an e-mail and a phone call.
So one thought for you then, next time you really want to say thank you in a powerful way why not do it by a hand written letter – it makes all the difference.