How to say Thank You in a powerful way that won’t be forgotten.

It is always great to get a thank you – it makes your day.  It means that you have done the right thing and hopefully served your purpose for whatever you set out to achieve.

 

At one of the projects I manage we get a good number of thank you e-mails.  On occasion though we receive thank you letters, we had one from the Samaritans a couple of weeks back for our work with them for raising awareness of their work.

 

On other occasions we receive hand written thank you letters.  I received one last week.  I’d been having a pretty thankless day up until I opened the letter.  It made all the difference and reinforced the reasons why I do what I do.

 

The fact that the person took the time and effort to sit down, pick out nice paper and write their thoughts out to say thanks for their experience of the work we do is more powerful than an e-mail and a phone call.

 

So one thought for you then, next time you really want to say thank you in a powerful way why not do it by a hand written letter – it makes all the difference.

Kevin Field Shares Five Tips To Make Sure Your Event Is A Success

Your event is the biggest thing to happen for you, your organisation and your visitors, so how do you make sure it goes as well as possible?

 

As an event host and a manager of many events over the years I’ve seen some common elements of successful events.  Here’s some simple tips to make sure your event happens without too many hitches.

 

We must start with planning – it’s at the heart of any successful event.

 

1. Planning makes perfect

You should plan, plan, plan.  Sit down and create a map of everything that you want to happen at your event.   Create to do lists, have meetings, delegate roles and arrange a time table in the lead up with the traffic light system.  If it’s outside think weather, inside think sound, toilets, refreshments, flow of people.

 

2. Create a team

You cannot do it all, make sure you have people with the relevant skills and get them involved. Don’t be afraid of other people’s ideas, embrace them, but you are in charge – know when to say no.

Set up managers of areas of your event.  If you have several stages or several rooms create a manager role in each of the rooms.  They become your eyes and ears for the event and will meet up with you during the event duration.

 

3. Plan for the unexpected

The last event I managed was a tenth anniversary celebration.  We had several issues that presented before people entered into the building, and some while they were already enjoying the activity.  They had no idea.

We planned for eventualities.  The PA kit failed, an audio engineer created a work around.  The food was delayed, the team in charge managed to get it to the venue through a different route.

 

4. Event plan, running order, team meet and contact sheet

Prepare a running order for the event, make sure everyone knows their job through a team meeting.  If it’s a long event hold regular meetings with key managers of areas. Make sure you have all the contact names listed on your plan, but also make sure they are all saved in your phone.

Everyone should be aware of the running order, health and safety points, who is in charge of what and what is happening at the event.  Make sure people are able to take charge in certain situations.

 

5. Hire the right event host

You can put all of your hard work in, and if you have an event host make sure that person is right for your event.  Whatever you do, don’t leave it to someone who might be good at it because they are great in the Nags Head on Friday, or they’re the loudest person in the staff room.

It takes a professional to deliver the content exactly how it should be delivered book an event host.

 

If you’d like personal one to one advise from Kevin Field about how he could be your event host or awards compere simply contact Kevin via this website.

Five tips to get rid of e-mail clutter: as the French make it illegal to attend to work emails after 6pm.

Are You Ready To Remove E-Mail Clutter And Get Your Time Back?

I adore the French lifestyle especially that of Southern France, now is another reason: they no longer need to worry about work calls, texts, and emails after normal office hours.

But we can get away without the need for law and cut through the emails?

April 2014 and the French tech and consultancy sector signed up to a legally binding agreement.  This included the likes of Google, Facebook, Deloitte and PwC. It only affects around 1million of their total workforce of 40 million, but it’s a step in the right direction.

It seems to me that Work-life balance has always been something people on the continent get about right, more than can be said for us here in the UK.

The Centre for Creative Leadership suggests that we communicate with our office for around 72 hours a week and much of that via our smartphones, dependant on your job I would suggest, but e-mails can drag you down.

I try to cut e-mail clutter every month or so and have five steps to share that may help you achieve the same, without resulting to banning out of hours emails.

 

1. Schedule regular email de-clutter sessions

Although I have rules for normal e-mail usage, they still tend to clutter.  I take a morning; afternoon or a day once a month, or quarter and I methodically sift through my e-mails.

While I’m busy clearing I have every other distraction switched off, no phone, no Facebook, twitter – nothing else.  I even turn the radio off, which is rare for me.

 

2. To do list and rules

  • I set up an action list of where everything is going to go.
  • I set up my own rules of what I’m going to do with the e-mails.
  • I only open each email once
  • I spend two minutes to make the decision and or reply.
  • My replies are short paragraphs, if it warrants more I add it to my to do list and pop the e-mail in my actions folder.
  • I bin it if it has no meaning.
  • I never skip to the next one.
  • If there is an attachment I save that in a folder and delete the email.

3. Dive in at the top.

It’s easier to start at the most recent; you’ll get through these e-mails quicker.

 

4. Opt out.

Get rid of those pointless newsletters and mail outs. They take up space and you spend time checking them out or deleting them in the future.  I’ve started to set up specific e-mail addresses for newsletters; I can then look at them when I want to.  I also sign up to an RSS Feeds, so I try to avoid getting lots of junk e-mails.

 

5. Take a break.

It can be frustrating staring at a screen for far too long, take a tea break every 30 minutes.  Also, don’t get up to make endless cups of tea, schedule the breaks as a reward.

 

So when are you going to schedule your email clutter cutter day?

As for our French cousins and the out of hours work texts, calls and e-mails I have a simple remedy – switch off.

 

 

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